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Conflict is an inevitable by-product of human interaction. But we all have choices in how we deal with the resulting disputes. Those options may range from simply ignoring the problem to full scale war — be it on the battlefield or in a courtroom.

Most conflicts are resolved through direct or assisted negotiations. Don Philbin specializes in conflict resolution:

• as a consultant to those designing processes to handle multiple disputes
• preparing for high-stakes negotiations
• serving as a tireless mediator
• or as a neutral arbitrator

Mr. Philbin has negotiated deals as a business executive and as a lawyer. Twenty-years’ experience as a commercial litigator and general counsel helped him appreciate that deals are often informed by legal alternatives. Experience as general counsel, chief operating officer, and president of hundred-million dollar plus technology and communications related companies taught him that a deal today may be better than a final judgment in five years. These are, of course, generalities and each case deserves its own critical analysis. That often includes not only the legal and factual analyses we routinely perform, but economic decision analysis to help us account for various outcomes in 100 or 1,000 trials — and adjust for the human biases we all routinely make.

Don Philbin has studied, written, and lectured on negotiation theory and ADR processes. He has conducted over 200 mediations, advocated party positions in many others, and served as a neutral arbitrator. His diverse experience and in-depth training often provide the basis for creative solutions to intractable problems. If he can help you untie a complicated knot — or get ready to resolve one or multiple disputes — please contact him.

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