Here is their Top 10 list of hardball tactics in negotiation to watch out for:
1. Extreme demands followed up by small, slow concessions.
2. Commitment tactics.
3. Take-it-or-leave-it offers.
4. Inviting unreciprocated offers.
5. Trying to make you flinch.
6. Personal insults and feather ruffling.
7. Bluffing, puffing, and lying.
8. Threats and warnings.
9. Belittling your alternatives.
10. Good cop, bad cop.
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