body language
How Body Language Lets Us Down
April 2, 2014
It is not just ordinary humans who want to believe in the power of body language. The New York Times just posted John Tierney’s article, “At airports, a misplaced faith in body language.” Tierney notes that the federal government poured about $1 billion into training airport personnel to tell if you might be a terrorist just by looking at your nonverbal behaviors as you stand in line waiting to get screened. (I discussed the program here previously.) The problem with relying...
April 2, 2014
It is not just ordinary humans who want to believe in the power of body language. The New York Times just posted John Tierney’s article, “At airports, a misplaced faith in body language.” Tierney notes that the federal government poured about $1 billion into training airport personnel to tell if you might be a terrorist just by looking at your nonverbal behaviors as you stand in line waiting to get screened. (I discussed the program here previously.) The problem with relying...
Body Language, Negotiation & Haggling
October 18, 2013
Of course nonverbal communication communication has a role in every interaction, we all know that, right? Demetria Gallegos of the Wall Street Journal explores the "art" of haggling during a recent trip to a medieval fair. She reflects on how due to a lack of haggling, her piece of the pie was smaller (yes- pun intended for those who get that joke). While reading this article, it shows how we really are (or are not) negotiating numerous times on a daily basis. Also, those that are good...
October 18, 2013
Of course nonverbal communication communication has a role in every interaction, we all know that, right? Demetria Gallegos of the Wall Street Journal explores the "art" of haggling during a recent trip to a medieval fair. She reflects on how due to a lack of haggling, her piece of the pie was smaller (yes- pun intended for those who get that joke). While reading this article, it shows how we really are (or are not) negotiating numerous times on a daily basis. Also, those that are good...
Body Language and Negotiations, Men and Women
September 21, 2013
You want to negotiate the best deal for your client. Negotiations in person are more than position taking, reasoning and compromise. What’s important is not only what’s communicated, but how it’s communicated. You want to ‘read’ the other attorney and party as best you can, to get the best agreement for your client. There are well known body language messages. Is the person crossing their arms, in a defensive posture? Are their eyes scanning the room, seemingly bored and uninterested...
September 21, 2013
You want to negotiate the best deal for your client. Negotiations in person are more than position taking, reasoning and compromise. What’s important is not only what’s communicated, but how it’s communicated. You want to ‘read’ the other attorney and party as best you can, to get the best agreement for your client. There are well known body language messages. Is the person crossing their arms, in a defensive posture? Are their eyes scanning the room, seemingly bored and uninterested...
Ramblings of a Neuro-Linguist: The Impact of Voice on Communication
August 28, 2013
Much has been written about the impact of body language on communication. I have in a previous entry addressed the connection between non-verbal communication and the building of rapport. While body language is the commonly used term, I prefer the term non-verbal communication for two reasons. First, the term “body language” is a metaphor that gives one the impression that one’s body signals communicates content, akin to words and sentences. Hence the popularity of views that if one crosses...
August 28, 2013
Much has been written about the impact of body language on communication. I have in a previous entry addressed the connection between non-verbal communication and the building of rapport. While body language is the commonly used term, I prefer the term non-verbal communication for two reasons. First, the term “body language” is a metaphor that gives one the impression that one’s body signals communicates content, akin to words and sentences. Hence the popularity of views that if one crosses...
