You can’t go anywhere without someone texting you today.  For some, text messages are the preferred source of communications.  But how accurate are texts and can we rely on this form of communication?

The reality is that text message, while efficient, is a very flawed method of communicating.  According to longstanding research by Mehrabian, 93% of communication is lost if you are just relying on the words themselves – which is exclusively the realm of texts. Moreover, when people communicate in short bursts, it is easier to misunderstand the meaning of the text than in other forms of written communication that is longer. Indeed, according to researchers Kato and Akahori in 2005, the smaller the amount of emotional content in a text message led to an increased amount of anxiety and frustration in the reciever’s reaction.

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