As artificial intelligences (AI) become more powerful and pervasive, communication by, with, and among AIs has become a common feature of everyday life. Early in the history of AI, there was ELIZA—a simple program that utilized simple pattern-matching algorithms to simulate a psychotherapist interacting with the user of the program. Human communication with AIs has been depicted in film and fiction, from the iconic confrontation of humans with HAL in 2001: A Space Odyssey to the very human...
David Clark, senior research scientist at MIT: “Devices will more and more have their own patterns of communication, their own ‘social networks,’ which they use to share and aggregate information, and undertake automatic control and activation. More and more, humans will be in a world in which decisions are being made by an active set of cooperating devices. The Internet (and computer-mediated communication in general) will become more pervasive but less explicit and visible. It will, to some...
Noam Ebner (Creighton) has posted his new article, Negotiation via (the New) Email, to SSRN. The abstract:
While certainly one of the most familiar modes for online communication, email is a constantly shifting entity. This chapter explores common pitfalls encountered in negotiating via email as well as advantages the medium offers, and offers best practices for negotiating through this communication channel. In a significant update to the existing literature, this chapter describes the changes...
You can’t go anywhere without someone texting you today. For some, text messages are the preferred source of communications. But how accurate are texts and can we rely on this form of communication?
The reality is that text message, while efficient, is a very flawed method of communicating. According to longstanding research by Mehrabian, 93% of communication is lost if you are just relying on the words themselves – which is exclusively the realm of texts. Moreover, when people communicate...