While ODR has its roots in North America,[1] the process is taking off internationally. Scholars have written articles on the expansion of ODR in Europe, Australia, Asia, Latin America, and Africa.[2] A big draw for ODR is its ability to solve disputes despite vast geographical distances, making it a prime candidate for the resolution of international disputes. Much of the focus devoted to ODR by providers has been on international case management (e.g. AAA, CPR).
As mentioned before, CPR has joined...
Online Dispute Resolution, naturally, exists online. Attempting a general Internet search for ODR providers will provide a potentially overwhelming amount of results. Currently, over 60 academically recognized ORD providers exist.[1] Fair consideration cannot be given to each provider of online dispute resolution, but an examination of a few examples reveals how the process operates.
Major Arbitration Providers and ODR services
In the world of Alternative Dispute Resolution, the American Arbitration...
Technology is becoming an ever more integrated part of society, playing a role—or at the very least touching—nearly every aspect of daily life. The world of arbitration is no exception to this phenomenon. Parties are increasingly taking advantage of online dispute resolution (ODR) to resolve issues. This is not particularly surprising, as the world of alternative dispute resolution is growing and people are looking for faster, cheaper, easier ways to solve their problems.
Online Dispute...
Last Wednesday, the United States Court of Appeals for the Fifth Circuit refused to reconsider its December opinion in which the court stated a mandatory arbitration agreement that bars a group of employees from engaging in class arbitration does not violate federal labor law. In D.R. Horton v. NLRB, No. 12-60031 (5th Cir. Dec. 3, 2013), a divided appeals court reversed the National Labor Relations Board’s (NLRB) decision that the compulsory agreement violated the workers’ right to collective...
Class action waivers are undergoing a renaissance following the Supreme Court’s recent decisions in Wal-Mart v. Dukes and AT&T v. Concepcion. With the green light from the Supreme Court, more companies are adopting class action waivers in a wider range of circumstances.
What’s unusual about General Mills’ move is that we haven’t seen such a broad-based waiver from a consumer packaged goods company. Most consumer packaged goods companies don’t have a direct relationship with their...
Feedback is everywhere. Not just in the form of professional performance reviews and unwanted comments from your parents, children and partners. Social media and review sites have unleashed the critic in us all.
Eating a meal out? Post what you think of the food and waiters on a review site while still at the table. If you are reading this review online, you can leave a comment below saying just how wrong I am.
We may not be able to exert complete control over what someone else thinks of us, but we can certainly...