What Mediators Can’t Help Noticing About Conflict:
When conflict escalates – we are not very good at guessing other people’s intentions
When conflict escalates – we underestimate our own contribution
The double edged sword of the supporter
When conflict escalates – we are not very good at guessing other people’s intentions
We can’t help noticing that, when our clients are asked about the other person’s thinking or motives, they aren’t very charitable. They tend to see only the evil adversary. And yet when it comes to their own behaviour they will explain away all kinds of provocative acts as inevitable, driven by the sheer badness of the other.
