Datacert|TyMetrix, the global leader in Enterprise Legal Management, announced today a significant number of enhancements to TyMetrix® 360°, which are designed to provide insurance claims departments and third-party administrators (TPAs) with greater control and enforcement of consistent, repeatable processes for handling claims, including strategic panel management capabilities.
The insurance claims industry continues to face challenges mitigating risk, controlling costs, and streamlining efficiencies, while still delivering quality customer experiences. These new enhancements will help to address these challenges by providing the technology needed to increase claims handler productivity, ensure compliance with internal policies, and create a more data-driven process around the selection and assignment of outside counsel.
“As pressures mount on insurance claims departments to deliver exceptional operational and business performance, the need for better cost control and improved budget predictability is taking a front seat and technology is playing an increasingly important and strategic role,” said Jim Tallman, executive vice president and general manager of Datacert|TyMetrix. “With these enhancements, we are proud to say that TyMetrix 360° is meeting the sophisticated needs of the insurance industry and delivering the technology and innovation to help clients improve business performance on multiple dimensions.”
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