Law firms learned lessons during the COVID-19 pandemic that could translate to permanent changes in the way that they manage their operations, deliver legal services and treat their employees, according to a report released Tuesday.
There are signs that 2020 and 2021 may be regarded as a “tipping point” for change—or at least a time for accelerated change, according to the 2021 Report on the State of the Legal Market.
Technology is also likely gaining greater acceptance. The change is reflected in this statistic: 84% of firms are planning to increase their technology budgets, the report says, citing information from an Acritas survey.
“Most law firm leaders are fairly bullish about the post-2021 market for legal services and the ability of the industry to bounce back from the current crisis. The intriguing question, however, is whether the industry that bounces back will be the same industry that entered the pandemic this past March,” according to the report.
