Remote mediations provide new and outstanding opportunities to mess up your mediations
1. DON’T Make Sure You And The Participants Can Fluidly Navigate and Use Zoom
No need to practice and update your Zoom skills. You can easily figure things out “on the fly”. This tech stuff is really intuitive and the participants, who are paying you good money, will understand that you can’t be expected to have invested the time and energy to know how every little thing works. They’ll be just fine with you learning it “on their dime” and while they pay for their lawyers’ time. Plus it will likely be a bonding experience for you all to learn new things together.
2. DON’T Worry Too Much About Security and Confidentiality – It Will Probably All Work Out For The Best
Use your personal Zoom link with the same password for every mediation rather than generating a new link and password. That way, anyone who has ever mediated with you remotely can intentionally or accidentally barge into the mediation session. Talk about fun stuff and a great story for the grandkids. Make sure not to enable the “Waiting Room ”function – this allows even easier access for the uninvited to join the Zoom meeting.
3. Don’t Have Robust Tech Capabilities Or Solid And Easy To Implement Back Up Plans In The Event Of A Tech Failure
An internet outage, a short power outage, computer crash, or hard drive failure hardly ever happens. People are very understanding and forgiving when tech “glitches” happen and derails the mediation even if easily preventable or worked around with a backup plan. The following easy, relatively inexpensive, and effective tech planning, fixes, and workarounds are only for worrywarts.
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