Even sceptics are looking to re-engineer their approach to legal services
Covid-19 has provoked a sudden uptake of digital services across the professional sector. But opinion is divided over how fundamental its impact has been so far in forcing the re-engineering of legal practice.
Mr West cites Kennedys’ “virtual defence lawyer” online litigation system, which he says can perform a significant part of what traditional legal teams do. “We’ve seen clients avoiding half of their litigation spending by using that tool,” he says.
