Negotiations and mediations are exercises in diplomacy. It’s an opportunity to bring opposing parties together so the language used needs to reflect that. The parties may have very harsh feelings towards each other but that doesn’t mean resolving the dispute isn’t worth a try. To reach that goal the right words need to be used.
It’s not always easy. Based on what you know about the case and your experience you may genuinely think the opposing party or attorney is a miserable $(%@!. But that doesn’t mean have to tell him or her that (besides, he or she probably already knows it).
