Effective impasse-busting techniques include the following:
Ranges: This is useful when the parties are far apart and not at a place where they want to make a specific offer or demand. It involves the mediator asking each side whether they are willing to settle the case in a range of numbers—i.e., high six figures, low seven figures, etc. If parties accept the mediator’s suggested range, the negotiations continue in that range. The use of the range has brought the parties closer together. One party may be willing to say that it would settle in the high six figures if the other party would be willing to settle in the low six figures. This coupling of brackets with ranges is used when the parties are uncomfortable choosing a specific number to offer or it is too early for the parties to negotiate within a smaller range suggested above.
Brackets: This is employed when a party is reluctant to go to a number unless the other side is at a level that will produce a settlement in the midpoint of the brackets. For example, a party may say that they are only willing to offer $1 million if the plaintiff is at $3 million. Brackets are an effective tool to close the gap when progress in trading demands and offers has narrowed but has not reached the zone of agreement.