The following is a list of basic technology skills that we compiled based on our teaching and consulting experience (both of us advise and work with law firms and legal tech startups) that would benefit most law school curricula:
1. How to design the information architecture of a law practice, including for example, understanding data structures, law firm metrics, and how ethics rules apply to the use of technology;
2. Basics of cloud-based practice management systems, including the use of multiple applications and technologies, and their associated interoperability;
3. Selection of technology vendors, products and services, including review of service level agreements and understanding how the selection may affect compliance with the rules of professional conduct or ethics opinions;
4. Secure client portal technology and the basics of online delivery of legal services and unbundling practices;
5. Collaboration technologies that allow for legal teams to communicate remotely, such as virtual deal rooms, client intranets, and other tools developed for the growing field of ODR;
6. Use of technology for client development, including online marketing tools, collaborating with branded networks, online lead generation, creating and maintaining firm websites and blogs, use of social media, and the ethical issues and best practices around these;
7. Payment systems for online billing and collection of fees;
8. Technology that speeds up the processing of standardized legal work, such as document automation and assembly tools and expert systems; and finally
9. Evaluative methodologies to compare features, efficiency, and quality of the tools.
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