Consumer Arbitration: Is It Working Now and Will It Work in the Future
By , February 8, 2012
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This article outlines consumer arbitration in detail, focusing on its economics, protocol, fairness, and class arbitration. The author provides a brief history of consumer arbitration, and then explains its rising costs. The author encourages consumer arbitration, especially in the class context, and maintains that if competent, conscientious, and impartial arbitrators are used, the process will remain viable.
