A federal court in Moore v. Verizon Communications Inc. approved the mediated settlement of litigation against Verizon on behalf of a nationwide class of Verizon customers who had been “crammed” or billed unauthorized charges. The court noted that the parties’ decision to settle was fully informed in part due to the extensive exchange of information for mediation, multiple briefings during mediation, and six full-day mediation sessions over the course of a year. The court also relied on the experience...
