Fifteen years ago, on her first day as editor-in-chief of Law Technology News , Monica Bay had a problem. She took over just as the September issue was about to go to press, and a scheduled column was AWOL, leaving a hole in the magazine that needed to be filled on short order.
We knew each other through the American Bar Association's Law Practice Management section, when she was a law student and then an editor at ALM's The Recorder newspaper. She called me and asked if I could write an article,...