The Evelina London Children’s Hospital has reportedly instituted a new mediation project aimed at improving communication between parents and healthcare providers. The Evelina Resolution Project trains hospital staff how to identify potential conflicts and triggers, rebuild trust, consider the perspective of a patient’s parents, and manage stress. The program also allows both parents and hospital staff to request mediation services when a disagreement over a child’s care arises.
The...
Last year, the Oregon Legislature passed a resolution creating the voluntary Early Discussion and Resolution (“EDR”) process to address undesired healthcare outcomes. The resolution was signed into law in March and the EDR program is scheduled to go live on July 1, 2014. The EDR process offers a structured, confidential avenue for patients and their loved ones to address adverse healthcare events that did not result from a patient’s underlying illness with medical providers and healthcare...
Healthcare - Saving Hospitals that Save Lives™
We provide solutions for U.S. healthcare providers who critically need to increase recovery of patient-pay revenue, a $740 billion market that is increasing each year.
In 2012, Cybersettle launched PayMD™, a cloud based solution that incorporates retail-oriented incentives and proprietary technology to motivate patients to engage, settle and pay, resulting in increased transactions and revenue for our clients.
PayMD™ employs consumer-friendly...