Building rapport is one of the most important skills a mediator must be able to properly develop in order to be effective. It is one of the main aspects of my PhD research and many others before me have explored this within the context of mediation as well.
Robin Dreeke of the FBI wrote a fantastic book on building rapport and recently answered questions for the Farnam Street Blog. The Q&A's are listed below while further below are ten tips for building rapport. Links to read more on each...
Anytime the Federal Bureau of Investigation is mentioned in the title of a legal technology seminar, it's a sure bet the panel will be standing room only. If you placed money on that wager for the Wednesday August 21 panel at the International Legal Technology Association's annual meeting at Caesars Palace in Las Vegas, go collect your winnings.
"The FBI and Experts Present Security Updates and Strategies for Firms of All Sizes," featured FBI special agent E. Brent Watkins, as well as Michael...