Claims has long waited its turn at the table for technology investment dollars, but recent trends suggest the fortunes of claims departments are improving. Organizations that take a strategic view of claims technology—and can articulate the benefits to those who hold the purse strings—are best positioned to get their fair share of the budget pie.
As the "money out" side of the business, claims has long struggled to gain the budget attention of the "money in" side.
"Claims has always been...
