Homeowners filed a breach of contract claim for defective flooring based on a paper contract, but the seller claims that the paper contract incorporated its website ToS including mandatory arbitration of disputes. Shannon & Eric Walker sued BuildDirect in Oklahoma federal court and alleged:
…that after they installed the flooring, they discovered that their home was infested with nonindigenous wood-boring insects. According to the Walkers, the insects have severely damaged the home, cannot...
