A 2017 Altman Weil survey found that half of law firms say they are actively engaged in creating special projects and experiments to test innovative ideas and methods. But a newly released survey finds that the corporate clients of those law firms are seeing little or no actual change in how law firms deliver services.

Conducted by the law firm Thompson Hine, the survey, Closing the Innovation Gap, interviewed in-house counsel and senior executives at 176 companies and financial institutions. The survey found:

• Corporate counsel have not seen much actual change. Just 4 percent said they had seen “a lot” of innovation from law firms.
• Just 29 percent reported that their firms provided them with any “significant” changes to help alleviate the pressures they faced.
• In-house counsel were not reluctant to acknowledge improvements, they just had little to report. Just 38 percent said they had received better budgets or plans from outside firms. Just 34 percent had seen firms produce better work processes.

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