The AAA’s New “À La Carte Services”: Gaining Access to Administrative Support Without Filing a Case
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Parties routinely include American Arbitration Association (AAA) clauses in their contracts because they want (1) access to the AAA’s domestic and international roster of experienced, qualified, and trained arbitrators; (2) a well-defined process for selecting an arbitrator or a panel; (3) a third-party administrator able to confidentially handle challenges to an arbitrator’s continued service due to a potential conflict of interest; and (4) a mechanism for collecting deposits and resolving billing disputes. For the past 90 years, access to these four critical administrative functions has been reserved for those who file a case with the AAA.
With the AAA’s recent introduction of its à la carte services, parties can now obtain stand-alone administrative assistance by the AAA on an as-needed basis without filing a case with the AAA.
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