Mediations sought by claimants in disputes with insurers before Ontario’s insurance regulator, the Financial Services Commission of Ontario (FSCO), had reached a backlog of 29,000 cases in March 2012, but has been eliminated by bringing in an outside mediation provider. When mediation is not successful, however, the cases move on to arbitration, where there is now a backlog with parties waiting nine months or more for arbitration dates.
Law Times (December 16, 2013)
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