American Law Firms: Trends, Threats and Strategies takes a sweeping, incisive view of law firms' uneven progress after the Great Recession and analyzes the five elements that will determine their success or failure in the next decade: culture, character, practices, systems and leaders. Studying every critical aspect of law firms from income trends to attorney attrition rates and from gender bias to leadership development, this book shows how law firms have struggled to adapt to rapidly changing...
The iPhone remains, by far, the most popular smartphone for attorneys. Nevertheless, in 2018 an all-time high of one-quarter of all attorneys reported using an Android phone, and that increase is mostly attributable to sole practitioners, where iPhone-to-Android use is a 2-to-1 ratio.
Every year, the ABA's Legal Technology Resource Center conducts a survey to gauge the use of legal technology by attorneys in private practice in the United States. The 2018 report (edited...
American Lawyer, The Big Four’s Recent Acquisition in the Legal Market is a Big Deal:
There has been much talk in the past year that the Big Four were sniffing around the alternative legal services (ALSP) market looking for an acquisition. Many legal market watchers, including your (humble) analyst, publicly stated that they expected at least one Big Four-led acquisition into the ALSP space in 2018. That wait is now over. EY announced on August 7th that they will acquire...
A recent article in the American Lawyer suggested that selecting fewer firms or creating a panel of law firms does not necessarily increase the performance of those firms or the likelihood that the client will be more satisfied with the relationship. The authors did, however, present some compelling research to support their assertion that length of relationship between a firm and client does make a difference.
From “Law Firm Panels, Part I: Are They Designed to Fail?” by Firoz Dattu...
Christy Burke, writing for Legal IT Professionals, said that the CLOC Institute was “fresh, relevant, and accessible” with a “universally positive” atmosphere. I completely agree with Christy – there was a palpable excitement everywhere in the Bellagio hotel and it wasn’t just because of the blackjack tables.
Institute attendees came prepared with serious inquiries, curious about what others were doing in their organizations, and looking for significant solutions to the issues they...
Penn also emphasized the importance of process in the context of improving the workflows of her lawyers. She showed a pyramid where the wide base of Process Improvement held up everything else, including the smallest tip at the top where law and legal strategy came into play. She illustrated this by sharing a picture of a whiteboard with colored Post-It notes neatly arranged mapping out a process during a meeting with one of her firm partners. After they completed that mapping exercise, the partner...
A 2017 Altman Weil survey found that half of law firms say they are actively engaged in creating special projects and experiments to test innovative ideas and methods. But a newly released survey finds that the corporate clients of those law firms are seeing little or no actual change in how law firms deliver services.
Conducted by the law firm Thompson Hine, the survey, Closing the Innovation Gap, interviewed in-house counsel and senior executives at 176 companies and financial institutions....