A Hybrid Future: New Survey Shows What Areas of Virtual Life Are Here to Stay
By Zoom Blog, May 22, 2021
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Overall, a large majority of those surveyed say that even after COVID-19 concerns subside, they will continue to use video communications for many aspects of their lives. Here are some of the key learnings:
About two-thirds of those who used video for business want a mix of virtual and in-person business environments in the future, citing better work-life balance and added flexibility.
While half of those who said they used video for healthcare or telehealth appointments want that option moving forward (especially in the United States), many respondents said they preferred in-person visits because of the doctor-patient connection they provide.
About half of those who had used video for education during the pandemic plan some combination of in-person and virtual classes going forward. But some countries were more adamant (Germany and the UK) about in-person education than others.
