Second in a series, this article examines how mandatory mediation is designed to function and how it performs in reality. This analysis takes place in the wake of a study involving the use of court-connected arbitration. The study included a survey of Arizona lawyers (addressed in a separate article), an examination of the structure of arbitration programs in each county, an analysis of the performance of arbitration based on case processing data, and a review of the structure and performance of court-connected arbitration in other states.
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