Brother, Can You Spare a Dime? Technology Can Reduce Dispute Resolution Costs When Times Are Tough and Improve Outcomes
By David Allen Larson, February 8, 2012
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This article analyzes the ways in which technology mediated dispute resolution (TMDR) can be more efficient and cost-effective than traditional, face-to-face, ADR methods. It specifically looks at online methods and the Cybersettle and Smartsettle programs, both of which are currently available TMDR programs. It concludes by noting the untapped potential of TMDR and calling on practitioners to more readily adopt TMDR.
