Bringing Online Dispute Resolution to Virtual Worlds: Creating Processes Through Code
By Ethan Katsh, February 8, 2012
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Katsh calls for the enhancement of Online Dispute Resolution (ODR). He provides examples of mediation and arbitration in disputes arising from E- Bay transactions and domain name registrations. He further argues that virtual worlds provide a unique opportunity to explore methods of dispute resolution that could be valuable in resolving disputes in the physical world.
