Can you look at someone's face and know what they're feeling? Does everyone experience happiness, sadness and anxiety the same way? What are emotions anyway? For the past 25 years, psychology professor Lisa Feldman Barrett has mapped facial expressions, scanned brains and analyzed hundreds of physiology studies to understand what emotions really are. She shares the results of her exhaustive research -- and explains how we may have more control over our emotions than we think.
Legal scholars have begun to focus intently on machine learning — the name for a large family of techniques used for sophisticated new forms of data analysis that are becoming key tools of prediction and decision-making. We think this burgeoning scholarship has tended to treat machine learning too much as a monolith and an abstraction, largely ignoring some of its most consequential stages. As a result, many potential harms and benefits of automated decision-making have not yet been articulated,...
There are many ways to start a conversation and keep it going.
Ask open-ended questions, not questions that can be answered with a yes or no. Asking how or why should get a more extended response than a when. Depending on how you word a what question you may get a longer answer.
Ask purposeful questions. What are their goals? What do they want to accomplish? What drives them to do what they do? What did they do in the past and if it’s something different than what they do now, why the change?
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There are many issues to be aware of when it comes to nonverbal communication. They are things you should focus on when you speak and be mindful of when the other side is telling their side of the story, according to an article in Lifehack.
Hand movements: Rubbing one’s face or head can be interpreted as a sign of anxiety and putting your hands over your mouth or eyes may be an indication you’re hiding something or lying. Nail biting or fidgeting with hair is a sign of possible nervousness...
Financial decisions are among the most important life-shaping decisions that people make. We review facts about financial decisions and what cognitive and neural processes influence them. Because of cognitive constraints and a low average level of financial literacy, many household decisions violate sound financial principles. Households typically have under-diversified stock holdings and low retirement savings rates. Investors over-extrapolate from past returns and trade too often. Even top corporate...
The choice overload effect refers to the experimental finding that a larger choice set may in fact yield fewer overall purchases than would be observed with a smaller set. The effect has received much attention, but empirical evidence has been mixed so far. We describe the first study that attempts to confirm choice overload in a large online experiment, involving thousands of households making major purchases. The experiment was conducted by an online travel and price aggregator company, which offered...
This essay of memorial appreciation of mathematician, game theorist, decision scientist and negotiation analyst Harvard professor Howard Raiffa explores some of Raiffa’s contributions to multi-party negotiations, as the number of negotiators (N …) and issues affect process choices in structuring negotiation. Howard Raiffa was an intellectual giant and a wise and kind man who influenced many decision scientists, negotiators, academics in many fields and practitioners of the art and science of decision...