You can't expect negotiations with the French to be like negotiations with Americans, and the same holds true for every culture around the world.
British linguist Richard D. Lewis charted communication patterns as well as leadership styles and cultural identities in his book, "When Cultures Collide," which is now in a 2005 third edition. His organization offers classes in cross-cultural communication for clients like Unilever and BMW.
Although cultural generalizations can be overly reductive,...
Think you’re an expert on biology, literature, philosophy or anything else? Read on…
‘Know-it-alls’ don’t know as much as they think, new research finds.
The more people think they know about a topic, the more likely they are to claim that totally made-up facts are true, psychologists have found.
In the study, 100 people were given a general knowledge quiz about personal finance.
- See more at: http://www.spring.org.uk/2015/07/feeling-like-an-expert-has-an-ironic-effect-on-your-actual-knowledge.php#sthash.EWUKzmZT.dpuf
Have you seen “Inside Out” yet?
It’s the delightful Pixar movie portraying the conflicting emotions of an 11 year-old girl grappling with the difficulties of a move from Minnesota to San Francisco.
Indeed, the emotions are characters themselves: Anger, Disgust, Fear, Sadness, and Joy.
The film’s producers consulted psychologists who wrote a piece in the New York Times saying that people generally misunderstand emotions and that the movie generally characterized emotions pretty accurately.
[E]motions...
You may not sell to chimps and bonobos, but a fascinating new experiment shows that our human preference for the positive is an evolved trait and deeply rooted in our psyche.
Scientists at Yale and Duke set out to find if “positive framing” affected primates other than humans. Scientific American described the experiment:
[The researchers} gathered 40 of our closest living relatives—23 chimpanzees and 17 bonobos—and offered them options for choosing food: either one or two fruits versus...
When you smile at a party, your facial expression is emotionally consistent with the happy context and as a consequence other guests will in future be more likely to remember that they've seen your face before, and where you were when they saw you. That's according to a team of Italian researchers led by Stefania Righi who have explored how memory for a face is affected by the emotion shown on that face and the congruence between that emotional expression and its surrounding context.
The researchers...
A recent report showed that less than half of arbitration agreements in the consumer financial arena include delegation clauses in their arbitration agreements. Two recent decisions from state high courts suggest that is a wise decision because courts do not like to enforce delegation clauses. (Reminder: a delegation clause gives the arbitrator explicit authority to decide issues of substantive arbitrability that would otherwise be decided by a court, like the enforceability and scope of the arbitration...