Alyson Carrel, Clinical Associate Professor and Assistant Dean of Law and Technology Initiatives at Northwestern University Pritzker School of Law, and Noam Ebner, Professor of Negotiation and Conflict Resolution in the Department of Interdisciplinary Studies at Creighton University, have published “Mind the Gap: Bringing Technology to the Mediation Table,” Journal of Dispute Resolution, 2019 (2), 1-45.  In their journal article, the authors discuss incorporating beneficial new technologies into the mediation process.

Here is the abstract:

As technology impacts every aspect of our lives, all professions are exploring how to benefit from use of technology. Mediation is no exception. Since the mid-1990s, the field has explored applying technology to resolve conflict.

At an early point this exploration narrowed in on substituting physical convening with wholly-online processes. Conflating “technology” with “online,” however, left an entire practice area unaddressed, a gap we need to mind: application of technology to support traditional, in-person mediation processes. Indeed, today, most mediation processes are largely bereft of technology.

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