Public Sees Benefits to Resolving Civil Court Cases Online
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The creators of this country’s civil legal system more than 200 years ago set up a system that had to be navigated by lawyers. But every year, more than 30 million people in the United States try to handle civil court matters—such as debt collection, eviction, and child custody—without legal help. The reality is that state courts are often difficult to maneuver without professional assistance.
A recent survey by the National Center for State Courts (NCSC) found that 59 percent of registered voters agree that “state courts are not doing enough to empower regular people to navigate the court system without an attorney.” And, despite some reservations, most are willing to try using web-based tools to settle certain kinds of disputes more expeditiously and efficiently.
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