USAA is facing a $1.8 million verdict by a South Texas jury after one of its customers — who is a litigation attorney — won a lawsuit that accused the company of fraud stemming from a disputed hail storm damage claim.
John Griffith — principal of The Griffith Law Group, a McAllen-based firm — filed the lawsuit in Hidalgo County District Court against Texas Lloyd’s Co., which is a subsidiary of USAA, alongside Boerne insurance adjuster AllCat Claims Service LP. The lawsuit claimed the defendants intentionally undervalued the cost of damages to his home during the inspection process. Griffiths’ attorney — Gregory Cox at Mostyn Law, a firm headquartered in Houston — suggested that it’s a systematic issue at USAA.
