A lawsuit filed in federal court in San Francisco this week claims that the fitness-tracking pioneer is trying to insulate itself from class actions with sweeping and unenforceable arbitration clauses in its terms of service.
The lawsuit, which seeks class-action status, alleges that the company is lying to customers about the accuracy of its heart-rate monitoring wristbands.
The lawsuit doesn’t just target the company’s products. It also focuses on provisions in Fitbit’s consumer agreement that suggest that anyone who visits the company’s website surrenders legal rights.
