The disparity that has emerged between the ride-sharing and traditional taxi experiences in only a few short years is quite remarkable. Where taxis were previously viewed as elite and expensive at best and a necessary evil at worst just a few years ago they are now facing stiff and legitimate competition from ride-sharing networks that provide a better experience in almost every regard and do so for a lower cost. The disparity is so great, that for people like me, ride-sharing is a happy go-to alternative to the inefficient, unpredictable, expensive and hassle-full traditional taxi. Today, the delivery of legal services looks more like a taxi than an Uber. While analogies comparing law and transportation aren’t perfect, one lawyer’s decision to avoid taxis in favor of a relatively young but dramatically superior product should give legal professionals pause, and maybe even a bit of heartburn, as they think about how they help clients get from one place to another with the law.
