3. Allow your discussion partner to feel safe changing his or her mind.
4. Validate their experience, question their interpretation.
5. Keep focused on your goal.
What’s Next?
The next time you’re in a discussion with someone about a controversial issue such as religion, politics, household chores, or dietary doctrine, try to use these tricks:
Establish a dialogue frame by reminding yourself and your discussion partner about your common humanity.
Learn their story and tell yours.
Secure permission for both parties to change their mind.
Validate their experience and challenge their interpretations by offering alternative possibilities.
